TEK 360™
Tek360™ is IT3Tek’s unified platform for managed services and managed security services, purpose-built to dramatically increase the speed, accuracy, and effectiveness of both help desk support and cybersecurity response.
From everyday IT tickets to active security threats, Tek360™ ensures nothing slips through the cracks and nothing waits in line.
FASTER RESPONSES
SMARTER DECISIONS
STRONGER PROTECTION
Traditional IT and security tools operate in silos. Tek360™ eliminates those barriers by combining IT operations, security monitoring, automation, & response into a single, coordinated platform.
Bullet Points:
• Faster ticket acknowledgment
• Faster issue resolution
• Faster threat containment
OUR SERVICES
Have a look at the services we offer, below. And let's talk.
IT PRODUCT SALES
IT3Tek is a reliable reseller of named brand Computer Hardware, Software and Networking Appliances in the Virginia, Washington DC, and Maryland area.
STAFF AUGMENTATION
Today’s market for highly qualified IT candidates can be competitive and expensive and that is after you find the right IT professional to meet your needs. But do you want to experience that if you only need them for just a few hours, a couple of months, or short-term? With the flexibility to help organizations scale up or down depending on their workflow, IT3Teks Staff Augmentation enables you to maximize your resources and leverage opportunities.
MANAGED SERVICES
We provide on-going and need-based IT services to businesses in Virginia, Washington DC and Maryland. We keep our client’s systems running 24/7/365. And our help desk clears nearly 100% of tickets within an hour or so and most within minutes. Can your IT staff or provider claim that? In a current work world that includes hybrid workers or 100% remote work, can you afford anything less?
We are so confident that we guarantee that we will recognize every help desk request and start working on the issue in under 15 minutes for every ticket submitted during normal business hours. Can your provider or internal IT team guarantee that?
UNIFIED COMMUNICATIONS
At IT3Tek we believe integrating your organization's communications will optimize business processes and increase user productivity. Unified Communications makes it easy for users to stay connected and share information, regardless of location. Unified Communications means more than just VoIP.
BACKUP AND DISASTER RECOVERY
At IT3Tek, we offer a unified, cost-effective data protection solution for protecting physical, virtual, and SaaS environments. Simple to deploy and easy to manage, the IT3Tek solution supports scalable retention and offsite disaster recovery to a secure facility with as much Cloud Storage as needed or between sites for private replication.
CYBERSECURITY PROTECTIONS
IT3Tek offers information and cyber security solutions and services that empower and protect security-conscious customers across many vertical markets. We actively monitor against threats. Not just off the shelf malware protections. We offer actively monitored 360-degree protection all day every day. And our pedigree in information and cyber security spans a few decades. We partner with our clients to ensure our partners are NIST 800-171 compliant. And for our clients that interact with government data and information we ensure that they are ready for a CMMC audit. If your firm manages government data you need to be ready, too. Let us help you ensure you are protected and ready.
