At IT3Tek, our best asset is our employee’s talent and certifications. Our highly skilled IT Service team each have at least 5 years of experience in providing IT support, and each hold at least one certification with Microsoft, Cisco, SonicWALL or Dell. Following is a brief highlight of our skillset:

  • Unified Communications through Microsoft Lync and 3CX
  • Windows Server Migration, Windows 2003 to Windows 2008 and 2012
  • Configuration, deployment and sustainment of Windows 2008 and Windows 2012
  • Windows XP Migration to new versions, Windows 7/8/8.1/10
  • Configuration, deployment and sustainment of Windows 7/8/8.1/10
  • Firewall configuration, deployment and maintenance of Cisco and SonicWALL devices
  • Public Cloud solutions such as Office 365, Barracuda E-Mail Security and managed online backups
  • Virtualization using Hyper-V and VMware
  • 24x7x364 monitoring of network infrastructure using remote management tools
  • Supporting business applications such as Dentrix, Dexis, VistaDent, Deltek, Sage, BuilderMT, MRI, CenterSoft, SRS, Allscripts, etc.

We have established strategic partnerships with some of the most trusted and respected leaders in the IT Industry. These partnerships allow us to provide customers with comprehensive IT products and support.

At IT3Tek we pride ourselves in partnering with vendors whose products and services provide business value to our customers. We conduct extensive research of each vendor’s products and services prior to establishing a strategic partnership. Once we decide on a vendor, we obtain training and certifications, if applicable, prior to introducing them to our client's.

LabTech

IT3Tek is a certified LabTech Partner. We went conducted extensive research to select the best Remote Monitoring and Management (RMM) tool on the market, which enables us to provide customers with superior IT support.

Serving as the remote monitoring and management piece of the ConnectWise® Business Suite™, LabTech is the brainchild of an IT professional who struggled with the usual challenges and inefficiencies of a reactive IT maintenance and support model.

LabTech was born out of the urgent need to eliminate technician inefficiencies and the desire to provide preventive and proactive IT services. Developed with cutting-edge, agent technology, LabTech is the only IT management platform created by system administrators for system administrators to automate your IT services and eliminate inefficiencies.

3CX

IT3Tek is a certified 3CX Partner. The 3CX Phone System is a software based private branch exchange (PBX) based on the SIP (Session Initiation Protocol) standard. It enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services. is an easy to install and manage phone system tailored towards small businesses. Completely replacing a Small Business PBX, it leverages VoIP throughout your company to cut down your telephone bill.

3CX Phone System brings together enhanced communication and superior collaboration tools in one user-friendly interface. Presence, Fax & Voice Mail to email, Web conferencing and instant messaging are child’s play for 3CX Phone System. Managing and working with remote employees has never been easier with great features like presence and the ability to take your office extension with you wherever you go. BYOD? No problem! With softphone clients for Windows, Mac, Android and iOS, you can access the same great functionality from your laptop, smartphone or tablet.

ConnectWise

IT3Tek is a certified ConnectWise Partner. IT3Tek utilizes ConnectWise Business Suite—ConnectWise, LabTech, Quosal, ScreenConnect, and more to automate its day-to-day operations that simplify, streamline, and virtually error-proof all areas of productivity in our service delivery model, benefiting our customers.

Dell

IT3Tek is a certified Dell Direct and a Dell Premier Partner. Our sales and technical staff are required to be knowledgeable about current and emerging Dell products and maintain Dell certifications, which authorizes our technicians to promptly work technical and warranty issues for our customers without engaging a Dell representative. The It3Tek strategic partnership with Dell ensures our customers receive competitive pricing on Dell products, knowledgeable and experience technical support on Dell product and solutions.

SonicWALL

IT3Tek is a certified Dell SonicWALL partner with technicians having 10+ years of experience configuring, installing and maintaining SonicWALL products and solutions. SonicWALL products and solutions are deployed in over 200 countries by businesses ranging from small to enterprise level. Their security solutions include – Network Security, Secure Mobile Access, E-Mail Security, Management and Reporting.

Microsoft

IT3Tek is a Microsoft Certified Partner with several competencies under the Microsoft Partner Network. IT3Tek prides itself on its knowledge and competence with Microsoft technologies and our technicians are required to hold Microsoft certifications. Through this partnership, we ensure our customers receive the latest information regarding Microsoft products.

Barracuda

IT3Tek is trained and certified on the Barracuda Networks line of products. Barracuda Networks, Inc., offers industry-leading solutions designed to solve mainstream IT problems – efficiently and cost effectively – while maintaining a level of customer support and satisfaction second to none. Their products span three distinct markets, including: 1) content security, 2) networking and application delivery and 3) data storage, protection and disaster recovery.

While Barracuda Networks maintain a strong heritage in email and web security appliances, their award-winning portfolio includes more than a dozen purpose-built solutions that support literally every aspect of the network – providing organizations of all sizes with true end-to-end protection that can be deployed in hardware, virtual, cloud and mixed form factors.

Cisco

IT3Tek is a Cisco Certified Partner, focused on our technological and business expertise specific to small and medium-sized businesses. We are committed to providing complex network technology solutions to our customer's. We completed a focused effort to increase the level of Cisco sales and support capabilities within our organization. Achieving required levels of certification to properly design, sell, install, and support Cisco products.